Stop SMS Reverse Billing Texts

Subscribing to a mobile phone content service through reverse SMS text billing is a convenient way to get the latest mobile phone content, including ringtones, wallpapers and logos or even Java games. While there is a multitude of mobile content to choose from along with millions of people successfully using this service, problems can arise when you no longer wish to receive any more content from the service provider, but still find them sending you content and charging you for it.

The standard method of unsubscribing from a reverse SMS bill service is to send the word STOP to the shortcode that is sending the chargeable messages. The word stop is not case sensitive, although you need to make sure you don't add any additional characters as the service is automated and may as a result fail to cancel your subscription.

If you're having problems finding out what the short code is that's being used to send you the unwanted reverse SMS bills, the first thing to do is contact your service provider. They can pass on the short code used by the company sending you the text messages, if its been deleted from your phone.

If sending the word STOP to the offending short code does not work then you need to find the offending companies details. This can be done by going to the ICSTIS (Independent Committee for the Supervision of Standards of the Telephone Information Services) website and using its number checking facility.

If you want to make a complaint about the company that has been sending you unwanted reverse SMS messages while at the ICSTIS website fill out the complaint form. However, you will have to contact the company sending the unwanted texts directly for a refund, the ICSTIS will not do this for you.

Recycled Mobile Phone Numbers

It's not unknown for people to buy a new phone and to their horror find that they are being charged by a premium rate content provider. Situations like this arise due to the fact that very often phone numbers are recycled, as not everyone takes their number with them when they buy a new mobile phone. It could be that the person who had the number before you had signed up for a premium rate subscription service.

To counter this problem, recycled numbers go into a quarantine for 6 months, any company trying to send premium rate messages will be informed of this and told to remove the number from their database. The problem is not all companies do this, once again contact the ICSTIS to try to resolve the situation.

If you don't like the idea of using a subscription service for your mobile phone content needs then why not use our Subscription Free Ringtone and Java Games service, you only pay a one off fee for what you download.